Epson Scanner Error Turn Power Off and on Again Error Code 0x20
Using the Control Panel
Status and Mistake Letters
Printer mistake messages
Scanner error messages
Fax error messages
Copier error messages
System error messages
This section contains a list of error messages shown in the LCD panel. They give a brief description of each bulletin and suggestions for correcting the trouble. Annotation that not every message shown in the LCD panel indicates a problem. When the marker is displayed at the left of the alert bulletin, multiple warnings have occurred.
Printer error messages
Calibrating Printer
The product automatically calibrates itself. This is non an error bulletin, and will clear itself after virtually ane minute or more than depending on the condition of the product. While the product displays this bulletin, do non open the covers or plough off the product.
Cancel All Impress Job
The product is canceling all print jobs in the product memory, including jobs the production is currently receiving or printing. This message appears when the Cancel button has been pressed down for more than 3 seconds.
Abolish Impress Job
The product is canceling the electric current impress job. This message appears when the Abolish button has been pressed and released within three seconds.
Tin can't Print
The print data is deleted because it is incorrect.
Brand sure that the appropriate printer driver is being used.
Cheque Transparency
You take loaded media other than transparencies when the newspaper type settings in the printer commuter is Transparency, or transparencies are loaded when the paper settings in the printer driver is not fix to Transparency. Paper is jammed at the MP tray.
To clear the jam, see When transparencies are jammed at the MP tray.
Check Newspaper Size
The paper size setting is unlike from the size of paper loaded in the product. Check to see if the correct size of newspaper is loaded in the specified paper source.
To articulate this mistake, select Clear Warning from Reset Menu in the Setup carte'due south Printer Settings. Come across How to access the Setup menu settings for instructions.
Cheque Paper Type
The media loaded in the product does not match the newspaper type setting in the printer commuter. Media that matches only the paper size setting will exist used for printing.
To clear this mistake, select Clear Warning from Reset Menu in the Setup menu'due south Printer Settings. See How to admission the Setup card settings for instructions.
Color Unmatched
The colors on your computer do not match the colors output by the production. The version of the driver that is installed and the model of the product's colour screen are not compatible. Install the latest version of the printer driver and printer firmware. For details, contact your dealer or service agent.
Form Feed
The product is ejecting newspaper due to a user request. This message appears when pressing the B&W Start or Color Start button once to take the production offline, and then holding downward the B&W Start or Colour Starting time button for more than 3 seconds in order not to receive a form feed command.
Epitome Optimum
In that location is bereft memory to print the folio at the specified impress quality. The production automatically lowers the print quality then that it tin continue printing. If the quality of the printout is not acceptable, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.
To clear this error, select Clear Warning from the Reset Menu in the Setup menu's Printer Settings. See How to admission the Setup bill of fare settings for instructions.
You lot may demand to increase the amount of product memory to be able to print at the desired print quality for your document. For more data on adding memory, meet Retentiveness Module.
Install Photoconductor
There is no photoconductor unit installed or the photoconductor unit is non installed properly. Install the photoconductor unit if information technology is not installed.
If a photoconductor unit is already installed, open cover B. Raise the orange lever and remove the photoconductor unit, then reinstall information technology correctly. Then close embrace B. The error clears automatically if the photoconductor unit of measurement is installed correctly.
Install uuuu TnrCart
The indicated toner cartridges are not installed in the product. (The letters C, Yard, Y, and K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively.)
Install the indicated cartridges. Encounter Toner Cartridge.
Invalid Data
The spool file on the commuter is deleted while press or the data is abnormal. Printing the B&W Start or Color Kickoff button to clear the error.
Invalid N/Due west Module
There is no network programme, or the network program cannot be used with your product. Contact a qualified service representative.
Irregular Density
The density of the print information is too high to print. Plow off the production and remove jammed newspaper.
Manual Duplex
Printer stops because the printing on 1 side of the paper is finished in the manual duplex mode. Reload the newspaper that has been printed on one side into the MP tray and printing the B&W Starting time or Color Start button.
Transmission Feed ssss
The transmission feed mode is specified for the electric current impress job. Make certain the paper size indicated by ssss is loaded, and then press the B&Westward Start or Color Start button.
Retentivity Overflow
The product has insufficient retentivity to execute the electric current task. Press the B&W Start or Color Start push on the command panel to resume printing, or printing the Cancel push to cancel the print job.
NonGenuine Toner
The installed toner cartridge is not an genuine Epson toner cartridge. Using a not-genuine toner cartridge may affect print quality. Epson shall not be liable for whatsoever damages or bug arising from the use of consumable products not manufactured or approved by Epson. Installing a 18-carat toner cartridge is recommended. Printing the B&W Start or Color Showtime button on the command panel to resume printing.
NonGenuine Toner uuuu
The installed toner cartridge is not a 18-carat Epson production. (The letters C, G, Y, and K appear in place of uuuu and signal the colors Cyan, Magenta, Yellow, and Black respectively.) Installing a genuine toner cartridge is recommended. Using a non-genuine toner cartridge may affect print quality. Epson shall not be liable for any damages or problems arising from the employ of consumable products not manufactured or canonical by Epson.
Install a genuine Epson product, or select Articulate Warning or Clear All Warnings from Reset Menu in the Setup carte du jour'south Printer Settings to articulate the alarm message. See Toner Cartridge for instructions on replacing the toner cartridge.
Optional RAM Mistake
The optional memory module may be corrupted or incorrect. Replace it with a new 1.
Paper Jam WWWWW
The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of the error.
If a paper jam occurs at ii or more locations simultaneously, the corresponding multiple locations are displayed.
Location | Description |
Jam C | Paper is jammed at cover C. For instructions on how to remove jammed paper at cover C, see Jam C (cover C). |
Jam E | Paper is jammed at comprehend E. For instructions on how to remove jammed paper at cover East, encounter Jam Due east (cover Eastward). |
Jam F | Newspaper is jammed at cover F. For instructions on how to remove jammed paper at cover F, see Jam F (cover F). |
Jam MP | Newspaper is jammed at the MP tray. For instructions on how to remove jammed paper at the MP tray, see Jam MP (MP tray). |
Jam LC | Newspaper is jammed at the paper cassette. For instructions on immigration this type of paper jam, see Jam LC/M (optional paper cassette and cover Thou). |
Jam Grand | Paper is jammed at comprehend Thou. For instructions on how to remove jammed newspaper at embrace G, run into Jam LC/Grand (optional paper cassette and cover G). |
Newspaper Out tttt sssss
There is no paper in the specified newspaper source (tttt). Load paper of the size (sssss) into the paper source.
Paper Set tttt sssss
The newspaper loaded in the specified newspaper source (tttt) does not lucifer the required paper size (sssss). Supercede the loaded paper with the correct size newspaper and press the B&Due west Showtime or Color Starting time push button to resume press, or press the Cancel button to cancel the print job.
If you press the B&Westward Starting time or Color Kickoff button without replacing the paper, the product volition print on the loaded newspaper even though it does non match the required size.
Photoconductor Trouble
A read/write error has occurred for the photoconductor unit. Remove the photoconductor unit and reinsert it. If that fails to articulate the error, supervene upon the photoconductor unit. To install the photoconductor unit. See Photoconductor Unit.
Please Wait
The toner cartridge to be replaced is moving to the replacement position in the product.
Print Overrun
The required fourth dimension to process the print information exceeded the impress engine speed because the electric current page is too complex. Press the B&W Start or Colour Get-go button to resume printing, or press the Cancel button to abolish the print job. If this message appears again, select Avoid Page Mistake on the printer driver.
If you continue to receive this bulletin when printing a particular page, try simplifying the page past limiting the number of graphics or reducing the number and size of fonts.
You can too add more than memory to the product every bit described in Retentiveness Module.
RAM Check
The product is checking the RAM.
Ready
The product is set up to receive information and print.
Remove Photoconductor
When setting up the product, the photoconductor unit was installed before all toner cartridges were installed.
Open cover B, remove the photoconductor unit of measurement, so close comprehend B.
Supersede Photoconductor
The photoconductor has reached the finish of its service life. Supersede the photoconductor unit with a new 1. See Photoconductor Unit of measurement for instructions.
The fault clears automatically afterward you lot supplant the unit and close all product covers. The photoconductor service life counter is reset automatically.
When the mistake light is blinking, you lot tin can go along printing by pressing the B&W Beginning or Color Beginning push. However, the print quality is not guaranteed from so on.
Replace Toner uuuu
The Toner cartridge for the indicated colour has reached the end of its service life. (The letters C, Grand, Y, and K appear in identify of uuuu and indicate the colors Cyan, Magenta, Yellowish, and Black respectively.) Supersede the cartridge with a new one.
The error clears automatically after you supercede the cartridge and close all product covers. The toner cartridge service life counter is reset automatically.
Reset
The production'south current interface has been reset and the buffer has been cleared. However, other interfaces are nevertheless active and retain their settings and data.
Reset All
All Printer Settings have been reset to the default configuration, or to the last settings that were saved.
Reset to Relieve
A control panel menu setting was changed while the printer was press. Printing the B&W Start or Color Commencement button to clear this message. The setting is enabled later on printing has finished.
Alternatively you tin can clear this message by performing Reset or Reset All on the control panel. Withal, the print data will be deleted.
ROM CHECK
The printer is checking the ROM.
Service Req Cffff/Service Req Eggg
A controller fault or a print engine error has been detected. Turn off the printer. Look at least 5 seconds, then plow it back on. If the fault message still appears, write down the error number listed in the LCD panel (Cffff/Eggg), plow off the product, unplug the power cord, then contact a qualified service representative.
Sleep
The printer is currently in ability-save manner. This fashion is canceled when the product receives chore data or the Reset button is pressed.
Toner Cart Fault uuuu
A read/write error has occurred for the indicated toner cartridges. (The letters C, M, Y, and K appear in place of uuuu and bespeak the colors Cyan, Magenta, Xanthous, and Blackness respectively.) Remove the toner cartridges and reinsert them. If that fails to clear the fault, supplant the toner cartridges.
To install the indicated cartridges. See Toner Cartridge.
Unable Clear Error
The printer cannot clear an error message considering the error status still remains. Attempt solving the problem again.
uuuu Toner Depression
This message indicates that the toner cartridge for the indicated color is near the stop of its service life. (The letters C, M, Y, and K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Blackness respectively.) Gear up a new toner cartridge.
Warming Up
The product is warming up so that printing, copying, faxing, or scanning can be done.
Worn Fuser
This bulletin indicates that the fuser unit has reached the terminate of its service life. Set up a new fuser unit.
Worn Photoconductor
This message indicates that the photoconductor unit has reached the end of its service life. Press after this message appears is not guaranteed. Plough the printer off, then replace the photoconductor unit with a new one. See Photoconductor Unit for instructions. The mistake clears automatically after you replace the unit and close the printer covers.
Worn uuuu Dev Unit
The developer unit for the indicated color has reached the end of its service life. (The letters C, M, Y, and Thou appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Blackness respectively.) You tin impress after this message appears, but it is recommended to replace the developer unit of measurement. Contact your dealer and set a new programmer unit.
Write Mistake ROM P
The production is unable to write information to the ROM module correctly. You lot cannot remove the ROM P because the ROM P is a program ROM module. Contact your dealer.
Writing ROM P
The product is writing data into the ROM module in the ROM slot P.
Wrong Photoconductor
An inappropriate photoconductor unit is installed. Install only the photoconductor unit listed in Consumable products.
See Photoconductor Unit for instructions on replacing the photoconductor unit of measurement.
Wrong Toner uuuu
An inappropriate toner cartridge is installed. Install simply the toner cartridge listed in Consumable products.
See Toner Cartridge for instructions on replacing the toner cartridge. The letters C, Grand, Y, and Thou appear in place of uuuu and betoken the colors Cyan, Magenta, Yellow, and Black respectively.
wwww Open
The specified cover (wwww) does not shut securely. Open the cover once, then close it.
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Scanner error letters
ADF jam
A paper jam occurred at the Auto Certificate Feeder. This error also occurs when the product is turned off during a browse job.
Cover open error
This message indicates that the ADF cover is opened when the production scans the original placed on the Automobile Certificate Feeder. Close the ADF cover, and and so try the scan again.
Cyberspace connexion failed
Unable to unremarkably connect to a computer on the network in Scan mode. The product is non connected with the reckoner, Outcome Managing director is non installed on the computer, or a license for Page Director has non been obtained.
PC connexion failed
Unable to commonly connect to a computer via USB interface in Browse fashion. The product is non connected with the calculator or Event Manager is non installed on the figurer.
Release Wagon Lock
An error occurred when you gear up the transportation lock to the locked position. To clear the error message on the LCD panel, gear up the transportation lock to the unlocked position, and then plow on the product once more or printing the B&W Get-go or Color Start push to restart the scanning job.
Scanner Cover Open
The ADF embrace is opened.
Scanner error
An error occurred in the scanner unit. Turn off the product, and then plow it on again several minutes later. If the error occurs over again, contact your dealer or a qualified customer support person for assistance.
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Fax error letters
Cannot Fax cause of Power Off Study
An error occurs if you lot endeavor to perform a fax manual when a power off report cannot be printed after turning on the product.
Cannot Send when Receiving
An error occurs when you perform fax manual while receiving a fax.
Fax Communication Error
A fax communication mistake occurred during transmission due to some cause.
Fax Error
An error occurred in the fax unit. Turn off the production, wait several minutes and then turn information technology on again. If the mistake occurs once more, contact your dealer or a qualified customer support person for assistance.
Insufficient memory
Unable to perform fax transmissions or receptions due to bereft memory in the production. Wait until the fax jobs stored in the retentivity are finished, and and so attempt transmission/reception once more.
No Report Impress Info.
This bulletin appears when you lot specify printing a report or list that does not exist in the Printing Report carte in Fax manner.
Please Wait
This message appears until a carriage lock is completed.
Send failed
Unable to perform fax transmissions. This message appears when you transport a fax manually or a color fax transmission fails. When sending a fax using the memory transmission role, the message does not appear.
Set Certificate to ADF
This bulletin appears when you set a legal size document on the document table for fax transmission. Legal size documents can simply be used in the Auto Document Feeder.
Unable to Transmit Color Fax
For color fax manual, this message appears when fax transmission cannot be performed while receiving a fax. When the recipient'southward fax car supports only blackness-and-white faxes, this message does non appear since a color fax is transmitted every bit a black-and-white fax.
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Copier error messages
Document Error
This message appears when you ready an original that is not supported by the product.
Insufficient retentiveness
Unable to copy due to insufficient memory of the product. Wait for a few minutes until the current re-create job is finished and attempt copying again, or add more memory.
When you lot place multiple documents on the Auto Certificate Feeder and make a continuous loftier-quality (600 dpi) color copy with the default memory (128 MB), the production may non work properly because of bereft memory. We recommend calculation a memory module so that the total memory size is 256 MB or higher.
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Arrangement mistake letters
Fax fault
This bulletin appears when you turned on the product (fax model) without the fax module installed. Install the fax module correctly on the product, and then turn on the product again. If the error occurs over again, contact your dealer or a qualified customer support person for assist.
Network module error
The network module is installed incorrectly. Bank check if the network module is installed correctly, so turn on the production again. If the error occurs over again, contact your dealer or a qualified client support person for aid.
Optional RAM mistake
A retention admission mistake occurred. Check if the optional memory is installed correctly, and and then plough on the product over again. If the error occurs again, contact your dealer or a qualified customer support person for aid.
Scanner ADF fault
This bulletin appears when you turned on the product (fax model) without the Automobile Document Feeder installed. Install the Auto Document Feeder correctly on the production, and and then turn on the product again. If the error occurs again, contact your dealer or a qualified customer support person for aid.
Service Req C2000
A arrangement fault occurred due to some cause.
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